Privacy Policy

Found & Trusted, Privacy PolicyFound & Trusted ("we", "us") is committed to protecting your personal information. This policy explains what we collect, why, and what you can do about it.Who we are
Found & Trusted, contactable at [email protected].What we collect
When you fill in our intake form, we collect: your name, business name, phone number, area/town, what your business does, your email address, any photos or logo you upload, and any reviews or additional details you choose to provide.Why we collect it
Solely to build and deliver the website you've requested, confirm the details in writing, and contact you about your project. We don't use it for anything beyond that without asking you first.Where it's stored
Your details are stored in Google Sheets and Google Drive (including any photos or documents you upload), and communications happen via email. Google acts as our data processor for this storage.How long we keep it
We keep your details for as long as needed to deliver and support your website, and for a reasonable period afterwards for our own records. If you'd like your data deleted sooner, contact us and we'll action it.Who we share it with
Nobody outside of Google's infrastructure (used purely for storage and email delivery). We don't sell or share your data with third parties for marketing.Your rights
Under UK GDPR, you can ask to see what we hold on you, ask us to correct or delete it, or object to how it's used. Contact [email protected] for any of this. You can also complain to the ICO (ico.org.uk) if you're unhappy with how we've handled your data.Changes to this policy
If this policy changes, the updated version will always be here, dated accordingly.

Terms & Conditions

Found & Trusted, Terms & ConditionsThe service
We build one custom one-page website, built around your business, as confirmed in writing before any work begins, price, what's included, and delivery date.Price and payment
£695, payable in full and upfront, before work starts. No deposit split, no additional fees beyond what's stated in your written confirmation.Delivery
Your site will be live within 7 days of us receiving your details, as stated in your confirmation document.Revisions
One round of changes is included after the first draft. Further changes beyond that round may be chargeable, agreed with you directly if it comes up.Domain and ownership
Your domain is registered in your name from day one. The finished website and its content are yours outright.Your right to cancel
Under UK consumer law, you normally have 14 days to cancel a service bought at a distance. Because this service is delivered within 7 days, by confirming your order you're agreeing that work can begin before that 14-day period ends, and you understand you may lose the automatic right to a full refund once work has started, in line with what's stated in your written confirmation.What's not included
Ongoing management, Google Business Profile work, and hosting or domain renewal after the first year, as set out in your confirmation document.Liability
We aren't liable for losses beyond the price paid for the service, except where the law doesn't allow us to limit liability (for example, death or personal injury caused by negligence).Governing law
These terms are governed by the law of England and Wales.